Privacy Policy for Vispan ERP
Effective Date: 09th June 2025
Vispan ERP we is committed to protecting the privacy and security of the personal and business information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Vispan ERP system (“System” or “Service”).
By accessing or using Vispan ERP, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information in order to provide and improve our services, including:
a. User-Provided Information
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Name, email address, phone number, and business contact details
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Company name, address, and business identifiers
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User account credentials (username, password)
b. Business and Transactional Data
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Customer data, vendor data, inventory, sales, and purchase information
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Financial records, invoices, payments, and tax-related data
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Employee information (e.g. for payroll or HR modules)
c. Usage and Log Data
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IP address, browser type, operating system
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Access times, pages viewed, and user interactions with the system
d. Device and Technical Data
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Device type, unique device identifiers, operating system version
2. How We Use Your Information
We use the collected information for purposes such as:
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Providing, operating, and maintaining the Vispan ERP system
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Managing user accounts and permissions
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Customizing user experiences
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Communicating with users about their account or service updates
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Responding to support queries
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Ensuring security and preventing fraud
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Compliance with legal obligations
3. Data Sharing and Disclosure
We do not sell your data. However, we may share information under the following circumstances:
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Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, customer support).
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Legal Requirements: If required by law or in response to valid legal processes (e.g., subpoenas, court orders).
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
4. Data Retention
We retain your data for as long as your account is active or as necessary to provide our services. We may retain and use information to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Data Security
We use industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
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Access, update, or delete your personal data
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Object to or restrict the processing of your data
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Withdraw consent where processing is based on consent
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Request data portability
To exercise these rights, please contact us using the contact details provided below.
7. Third-Party Services
Vispan ERP may contain links or integrations with third-party services. We are not responsible for the privacy practices of those third parties.
8. International Data Transfers
If you are accessing Vispan ERP from outside the country where our servers are located, please be aware that your data may be transferred to, stored, and processed in a different jurisdiction. We take appropriate safeguards to ensure your data is protected.
9. Children’s Privacy
Vispan ERP is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Vispan ERP
Vispan Solutions PVT. LTD.
Rajkot, Gujarat, India
Email: mail@erp.vispansolutions.com